This privacy policy sets out how Tina Sinclair Electrolysis Ltd uses and protects any information that you provide to this website.  Tina Sinclair Electrolysis Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.  Tina Sinclair Electrolysis Ltd change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 2018.

With the form on the Contact page, we collect the following information:

  • Your name
  • Your email address
  • Your telephone number

Upon booking an appointment you are required to give permission for us to send you:

  • An appointment confirmation test & email.
  • An appointment reminder approximately 48 hours before your appointment. (Applicable to all future appointments)
  • You may also receive an appropriate aftercare email directly after your appointment.

For those that complete and return an Application for Electrolysis Treatment Form, you must accept that we will contact you by either telephone or email regarding your application. 

Whilst in clinic you are required to complete medical questionnaires. We only require information which is relevant to the particular treatment. This information is not distributed and is stored in GDPR approved cloud storage. We may photograph treatment areas for our clinical notes. We may use non-identifiable images of blemishes for advertising and social media.

Marketing Emails

We occasionally send marketing/event/offer emails. You will be asked in clinic if you wish to subscribe to this service. Any future marketing emails will automatically include an ‘unsubscribe’ function.

Payment

If you’re not going to manage to your appointment we do need 24 hours + notice.

You can either phone us on 01383 625397 or alter your appointment using your Phorest app or confirmation email.

Cancellation or non-arrival for your appointment within 24 hours will result in full payment being taken.

We accept all major cards including AMEX. If you intend paying by cash, please bring the correct amount as we do not carry change. We do not accept cheques.

What we do with the information we gather

When you send an email to Tina Sinclair Electrolysis Ltd using the various email links on this site, your email address is automatically sent as part of your message.
All client booking & service information is stored using GDPR approved cloud based software. (Phorest.com)

How cookies are used on this site

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Tina Sinclair Electrolysis Ltd uses tracking software provided by Google Analytics to monitor it’s site visitors and identify which pages are being used. This helps us analyse data about web page traffic and improve the website in order to tailor it to customer needs. The tracking software saves a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Overall, cookies help a website owner provide you with a better website, by enabling the website owner to monitor which pages you find useful and which you do not. A cookie in no way gives the website owner access to your computer or any information about you, other than the data you choose to share with the website owner.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Tina Sinclair Electrolysis Ltd website may contain links to enable you to visit other relevant websites. However, once you have used these links to leave the Tina Sinclair Electrolysis Ltd, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.